Contact Eterna
We're a small team building a living legacy platform. Real people read every message. We aim to reply to support requests within two business days.
Customer support
Questions about your account, memorial, voice preservation, or how to preserve a loved one's story.
support@eterna-legacy.comHeirloom concierge
Interested in the concierge Heirloom experience — studio voice cloning, guided interviews, keepsake production.
heirloom@eterna.lifeSecurity & privacy
Report a vulnerability, request data export, or raise a privacy concern.
security@eterna-legacy.comBefore you write
Many common questions about digital legacy, AI memorials, and voice preservation are answered on our homepage FAQ, and plan-specific questions live on the pricing page. For refund requests, see the Refund Policy.